How to Change WiFi on Ring Doorbell

Published on RingDoorbellSetup.tech | Updated: 2026

You changed your home WiFi password. You got a new router from your internet provider. You upgraded to a mesh network system. You moved to a new house. Any one of these situations leaves your Ring Doorbell trying to connect to a network that no longer exists — or with credentials that are no longer valid — and sitting offline in your app while every other device in the house works perfectly.

Knowing how to change WiFi on a Ring Doorbell is one of the most practical skills a Ring owner can have. It is the fix for one of the most common causes of a Ring Doorbell going offline, and it is also the essential step whenever your home network changes for any reason. The process takes under five minutes once you know where to find the setting — but the exact steps differ slightly depending on your model and the reason for the change.

This guide covers the complete process for changing WiFi on every current Ring Doorbell model, every scenario that requires it, every problem that can come up during the process, and the fix for each one.

Table of Contents

1. When Do You Need to Change WiFi on Ring Doorbell?
2. Before You Start — What You Need Ready
3. How to Change WiFi on Ring Doorbell — Step by Step
4. Model-Specific Steps and Button Locations
5. Best WiFi Settings for Your Ring Doorbell
6. Changing WiFi After Getting a New Router
7. Changing WiFi When Moving to a New Home
8. Changing to a Mesh Network or WiFi Extender
9. Problems During WiFi Change and How to Fix Them
10. After the WiFi Change — Settings to Check
11. How to Change WiFi on Ring Doorbell — FAQ

1. When Do You Need to Change WiFi on Ring Doorbell?

Your Ring Doorbell stores WiFi credentials — your network name and password — directly on the device. Any time those credentials change or become invalid for any reason, the doorbell stops connecting and shows as offline in the app. Here are every scenario that requires a WiFi change on your Ring Doorbell:

The key thing to understand is that your Ring Doorbell never updates WiFi credentials automatically. Phones and laptops handle network changes seamlessly — your Ring Doorbell does not. Every network change requires a manual update through the Ring app.

2. Before You Start — What You Need Ready

The WiFi change process takes under five minutes when everything is prepared in advance. Getting these things ready before you open the app prevents the most common mid-process problems.

What You Need

• Your current WiFi network name (SSID) — confirm you know exactly which network you want to connect the doorbell to. If your router broadcasts both 2.4GHz and 5GHz networks under different names, confirm which one is the 2.4GHz version.
• Your current WiFi password — written down or confirmed before starting. A single typo causes the process to fail at the final step and requires starting again.
• Your phone charged and connected to the same WiFi network — during part of the setup process your phone briefly switches to the Ring Doorbell's temporary setup network. Having your phone fully charged prevents it from sleeping mid-process.
• Physical access to the Ring Doorbell — you may need to press the orange setup button on the device during the process depending on your model.
• The Ring app installed and logged in on your phone with the doorbell visible in your device list.

One Thing to Confirm Before Starting

Confirm your router is broadcasting a 2.4GHz network — most Ring Doorbell models only support 2.4GHz and will fail to connect or maintain a stable connection on a 5GHz network. If your router uses a combined band with one network name for both frequencies, log into your router admin panel and either separate them into two named networks or confirm the 2.4GHz band is active.

3. How to Change WiFi on Ring Doorbell — Step by Step

This is the standard process that works for all current Ring Doorbell models. Model-specific variations are covered in Section 4.

Method 1 — Via Device Health (Recommended)

1. Open the Ring app on your phone and tap on your Ring Doorbell in the device list
2. Tap the three lines (menu icon) in the top left of the device screen
3. Select Device Health
4. Scroll down to the Network section and tap Change WiFi Network
5. The app will prompt you to put the doorbell into setup mode — press the orange setup button on your doorbell until the light ring begins to spin or flash
6. Your phone will temporarily connect to the Ring Doorbell's own temporary WiFi network — this is normal and expected. Do not switch back to your home WiFi during this step.
7. The app will scan for available WiFi networks — select your home network from the list. Choose the 2.4GHz version if your router shows separate networks for each band.
8. Enter your WiFi password carefully and tap Continue
9. Wait up to 60 seconds for the app to confirm the connection. The LED on the doorbell will stop spinning and show a solid pattern when the connection is established.
10. The app will confirm the new WiFi network name under Device Health → Network once the connection is complete

Method 2 — Via Set Up a Device (If Method 1 Fails)

If the Change WiFi Network option is not accessible because the doorbell is already showing as offline and the Device Health screen cannot load, use this alternative approach:

1. Open the Ring app and tap the menu icon
2. Select Set Up a Device → Doorbells
3. Choose your doorbell model and follow the setup flow as if adding a new device
4. When prompted, scan the QR code on the back of your doorbell or enter the setup code
5. Follow the on-screen instructions to connect to your new WiFi network
6. This method reconnects the doorbell to your account on the new network without performing a factory reset

💡 Pro Tip: If your Ring Doorbell is currently offline and the Ring app cannot reach it, Method 2 is your best option. The doorbell does not need to be online for you to initiate a new setup — you just need physical access to press the setup button. For more troubleshooting help visit RingDoorbellSetup.tech.

4. Model-Specific Steps and Button Locations

The WiFi change process is the same across all Ring Doorbell models but the setup button location differs. Knowing exactly where your button is before starting prevents the most common point of confusion during the process.

5. Best WiFi Settings for Your Ring Doorbell

Changing to a new WiFi network is the perfect opportunity to make sure you are connecting to the right network with the right settings. These are the configurations that give your Ring Doorbell the most stable, reliable connection possible.

2.4GHz vs 5GHz — Why It Matters for Ring

Most Ring Doorbell models only support the 2.4GHz WiFi band. The 2.4GHz band has a longer range and penetrates walls more effectively than 5GHz — making it better suited for a device mounted at your front door, which is typically the point in your home furthest from the router.

If your router broadcasts a combined band (one network name for both 2.4GHz and 5GHz), the router decides which band each device uses. Ring Doorbells connected to a combined band can sometimes get pushed onto the 5GHz band and struggle to maintain a stable connection. The most reliable solution is to create a separate named 2.4GHz network in your router settings and connect your Ring Doorbell to that specifically.

Check Your Signal Strength After Connecting

After completing the WiFi change, immediately check the signal strength at your doorbell's location:

Navigate to: Device → Device Health → Signal Strength (RSSI)

• -50 dBm or better — excellent, stable connection expected
• -51 to -60 dBm — good signal, should be reliable
• -61 to -70 dBm — weak signal, consider adding an extender
• Below -70 dBm — poor signal, likely to cause recurring offline drops

6. Changing WiFi After Getting a New Router

This is the most common scenario for needing to change WiFi on a Ring Doorbell. When your internet provider replaces your router — or when you upgrade to a new router yourself — the network credentials change. Even if you give the new router the same network name as the old one, the internal settings are different and your Ring Doorbell will not automatically reconnect.

Step-by-Step Process for a New Router

1. Set up your new router completely first before attempting to reconnect the Ring Doorbell — confirm all your other devices are connecting normally
2. Note your new router's WiFi name and password — if your new router has a different default network name or password, have these ready
3. Confirm the new router broadcasts 2.4GHz — some newer routers default to 5GHz-only or combined band. Check the router settings and ensure 2.4GHz is active and has its own visible network name
4. Check your new router's security settings — if it defaults to WPA3-only, change it to WPA2/WPA3 Mixed before trying to connect your Ring Doorbell
5. Follow the standard WiFi change process in Section 3 above to reconnect your Ring Doorbell to the new network
6. After reconnecting, set a static IP reservation for your Ring Doorbell in your new router's DHCP settings — this prevents recurring offline drops caused by IP reassignment

If Your New Router Has the Same Network Name as the Old One

Some people intentionally give the new router the same network name and password as the old one, hoping connected devices will switch over automatically. This sometimes works for phones and laptops — but Ring Doorbells often still fail to reconnect because the router's internal authentication has changed even if the visible credentials look the same. If your Ring Doorbell stays offline after a router replacement despite identical credentials, work through the standard WiFi change process anyway.

📖 Related Guide: Ring Doorbell Keeps Going Offline — Permanent Fix Guide on RingDoorbellSetup.tech

7. Changing WiFi When Moving to a New Home

If you are taking your Ring Doorbell with you when you move, you will need to change the WiFi network it is connected to at your new address. This is a straightforward process — but there are a couple of things worth doing in the right order to avoid complications.

The Correct Order of Steps When Moving

1. Do not factory reset the doorbell before moving — you do not need to. The WiFi change process in Section 3 is sufficient to reconnect it to a new network without wiping your settings.
2. Physically remove and pack the doorbell before the move — if it is battery-powered, remove it from the mount and pack it. If it is wired, have an electrician disconnect it or follow Ring's guidance on safe removal.
3. Set up your internet at the new home first — confirm your new router is working and you have the network name and password before attempting to connect the Ring Doorbell.
4. Mount the Ring Doorbell at the new address — for wired models, ensure compatible transformer wiring is present before installation.
5. Follow the standard WiFi change process to connect to your new home's network. The app will guide you through connecting the existing device to the new network.
6. Reconfigure motion zones after moving — your zones from the old address will not reflect the layout of your new front door area.

Leaving a Ring Doorbell Behind When You Move

If you are leaving the Ring Doorbell installed at your old address for the new owners, remove it from your Ring account first before leaving:

1. Open the Ring app and go to Device Settings → General Settings → Remove This Device
2. Perform a factory reset on the physical device following the steps in the Ring Doorbell factory reset guide on RingDoorbellSetup.tech
3. This clears your account data from the device and allows the new owners to set it up on their own account

8. Changing to a Mesh Network or WiFi Extender

Upgrading to a mesh WiFi system or adding a dedicated extender near your front door is one of the most effective ways to improve Ring Doorbell connection stability. But it requires connecting the doorbell to the new mesh or extender network — it will not automatically switch from the old router network to the new one.

Connecting to a Mesh WiFi System

Most mesh WiFi systems broadcast a single unified network name across all nodes — your phone and laptop connect to whichever node is closest automatically. Ring Doorbells work well on mesh networks, but you need to ensure the following:

• The mesh system broadcasts on 2.4GHz as well as 5GHz — confirm this in your mesh app settings
• If the mesh system uses a single combined network name, your Ring Doorbell should connect to it normally using the standard WiFi change process
• If the mesh system allows you to set a separate 2.4GHz network name, use that specific network name when reconnecting your Ring Doorbell for the most consistent connection

Connecting to a Ring Chime Pro Extender

The Ring Chime Pro creates its own extended WiFi network specifically for Ring devices. If you are adding a Chime Pro to improve coverage at your front door, set up the Chime Pro first in the Ring app, then reconnect your Ring Doorbell to the Chime Pro's extended network:

1. Set up the Ring Chime Pro in the Ring app and confirm it is connected to your home WiFi
2. In the Ring app, navigate to your Ring Doorbell's Device Health
3. Tap Change WiFi Network
4. When the network list appears, select the Ring Chime Pro extended network rather than your home router network
5. Enter your home WiFi password when prompted — the Chime Pro uses your existing password

9. Problems During WiFi Change and How to Fix Them

These are the most common issues that come up during the WiFi change process — with the exact fix for each one.

Fix — Connection Keeps Failing at the Password Step

This is the most reported problem during a WiFi change and it almost always comes down to one of three things:

1 — Password typo. The WiFi password field does not show what you are typing on most phones during Ring setup. Type the password very slowly and double-check every character. Special characters like @ and ! are common sources of typos on mobile keyboards.

2 — Router security mode. Log into your router admin panel and check whether the security mode is set to WPA3-Only. Change it to WPA2/WPA3 Mixed. Most Ring Doorbell models do not support WPA3-only and will fail to complete the connection handshake.

3 — Wrong network selected. If your router has separate 2.4GHz and 5GHz networks, confirm you selected the 2.4GHz version. If you are unsure which is which, log into your router admin panel to confirm the network names for each band.

Fix — Change WiFi Option Not Visible in App

If you cannot see the Change WiFi Network option under Device Health, the most common reason is that the app cannot reach the doorbell because it is already offline. In this case, use Method 2 from Section 3 — go to Set Up a Device in the main menu and walk through the setup flow for your existing device. This approach works whether the doorbell is online or offline.

📖 More Troubleshooting Help: Ring Doorbell Setup & Troubleshooting — Complete Guide on RingDoorbellSetup.tech

10. After the WiFi Change — Settings to Check

Once your Ring Doorbell is successfully connected to the new WiFi network, run through this checklist before calling the job done. These steps confirm the connection is stable and protect against the most common causes of the doorbell going offline again after a network change.

11. How to Change WiFi on Ring Doorbell — FAQ

Q: Do I need to factory reset my Ring Doorbell to change the WiFi network?

A: No — a factory reset is not needed and should not be used for a WiFi change. The Change WiFi Network option under Device Health in the Ring app is designed specifically for this purpose and handles the reconnection without affecting your settings, recorded footage, or account data. Only use a factory reset if the WiFi change process fails repeatedly after multiple attempts and all other fixes have been exhausted.

Q: My Ring Doorbell went offline when I changed my WiFi password — how do I fix it?

A: Open the Ring app, go to your doorbell's Device Health, and tap Change WiFi Network. Select your network and enter your new password. Your Ring Doorbell does not update stored credentials automatically — it will keep trying the old password indefinitely until you update it manually through the app. This is the most common cause of a Ring Doorbell going offline after any network change.

Q: Can I change the WiFi network on my Ring Doorbell without the app?

A: No — the WiFi change process requires the Ring app. The app manages the communication between your phone, the doorbell, and Ring's servers to complete the reconnection. If you do not have the app installed, download it from the App Store or Google Play and log into your existing Ring account before starting.

Q: I got a new router and gave it the same network name as the old one — why is my Ring Doorbell still offline?

A: Even when the network name looks the same, the new router uses different internal authentication that the Ring Doorbell's stored credentials do not match. You still need to go through the Change WiFi Network process in the app and re-enter your password even though the network name appears identical. It is a common misconception that matching the network name is sufficient — the authentication handshake always needs to be completed fresh with a new router.

Q: Which WiFi band should I connect my Ring Doorbell to — 2.4GHz or 5GHz?

A: Always connect to the 2.4GHz band. Most Ring Doorbell models do not support 5GHz at all, and those that do still perform more reliably on 2.4GHz because it has better range and penetrates walls more effectively. If your router broadcasts a combined band with one network name for both frequencies, the safest approach is to log into your router settings and create a separate 2.4GHz network with its own name, then connect your Ring Doorbell to that specifically.

Q: The WiFi change process keeps timing out before it completes — what should I do?

A: Stand within five feet of your Ring Doorbell during the entire WiFi connection step — proximity matters during the pairing phase. Also confirm your phone stays connected to the Ring's temporary setup network during the process rather than automatically switching back to your home WiFi. If your phone has a setting called Smart Network Switching or WiFi Assist that automatically switches to a stronger network, temporarily disable it during the setup.

Q: After changing WiFi, my Ring Doorbell connected but then went offline again an hour later — why?

A: The WiFi change was successful but a different underlying issue is causing the disconnect. The two most likely causes are a DHCP IP conflict — your router assigned the doorbell a new IP address — and a weak signal at the doorbell's location. Reserve a static IP address for your Ring Doorbell in your router's DHCP settings and check the RSSI reading under Device Health. If RSSI is below -60, add a WiFi extender or Ring Chime Pro near your front door.

Q: Can multiple Ring Doorbells be connected to the same WiFi network?

A: Yes — multiple Ring Doorbells can all connect to the same 2.4GHz home network without any issues. Each doorbell connects independently and appears as a separate device in your Ring app. If you are changing WiFi on a home with multiple Ring devices, you need to change the network on each device individually through its own Device Health settings.

Q: I moved to a new home — do I need to create a new Ring account?

A: No — your Ring account travels with you. Simply change the WiFi network on your Ring Doorbell to connect to your new home's network using the process in Section 3. Your Ring account, recorded footage, subscription, and settings all remain with your account regardless of where the device is physically located.

Q: Where can I get more help if the WiFi change process is not working for me?

A: Visit RingDoorbellSetup.tech for our complete library of Ring Doorbell setup and troubleshooting guides, including step-by-step help for every current Ring Doorbell model and every network configuration scenario.

Final Thoughts

Changing WiFi on a Ring Doorbell is a simple five-minute process once you know where to find the setting and what to expect at each step. The most important things to remember are: the doorbell never updates network credentials on its own, the Change WiFi Network option under Device Health is always the first place to go, and connecting to a 2.4GHz network on WPA2 or Mixed security gives you the most stable long-term connection.

The problems that come up during a WiFi change — failed connections, timing out, the option not appearing — all have straightforward fixes covered in Section 9 of this guide. Work through the checklist in Section 10 after every network change and your Ring Doorbell will stay reliably connected on the new network without the recurring offline drops that a poorly configured connection produces.

More Guides on RingDoorbellSetup.tech

• 🔗 Ring Doorbell Offline — Complete Fix Guide 2026
• 🔗 Ring Doorbell Keeps Going Offline — Permanent Fix Guide
• 🔗 How to Factory Reset Ring Doorbell — Complete Guide
• 🔗 Ring Doorbell Setup & Troubleshooting — Complete 2026 Guide
• 🏠 RingDoorbellSetup.tech — Your Complete Ring Doorbell Resource

Having trouble changing the WiFi on your specific Ring Doorbell model? Head to RingDoorbellSetup.tech and share your model name, your router type, and exactly where the process is failing — and we will walk you through the exact steps to get it connected.